Maintenance costs are fixed during the term of the contract. This takes account of the warranty period and linearises the whole of that period.

You'll never be charged maintenance costs for a terminal that hasn't been deployed. Our cost per unit means cost per terminal used*.

The overall maintenance cost is adjusted annually according to the number of connections installedevery year. The client can adjust this number at any time using the KEOPS MANAGER software based on the criteria stipulated in the contract.Criteria: the maintenance cost per unit applies to all units in use for over 1 hour during an event, regardless of how many units are installed in the space. 

 

PRODUCT MAINTENANCE


CUBE is by your side!

All CUBE EXHIBITION terminals include a maintenance contract for the standard replacement of specific components (ICM and AM) contained inside products.
The maintenance contract is signed together with the equipment supply contract, for a minimum period of 5 years. It includes an extended warranty of one year for all KEOPS terminal components. This extends the provisions and the conditions of standard replacement especially.
 

During events and particularly during large shows, you need fully operational equipment.

The standard replacement scheme allows you to carry out rapid maintenance to ensure equipment is put back into service as quickly as possible.

 

STANDARD REPLACEMENT


Maintain operational equipment at all times!

We provide buffer stock of all KEOPS components for easier maintenance. Simply call CUBE and we will collect your defective components and replace them with buffer stock.





 

 
This service allows you to remotely alter not just the software applications but also the operating systems included with KEOPS solutions.

This approach is rare for this type of electronic equipment and avoids lengthy and costly visits on site, months or even a few years down the line.

 

REMOTE UPDATES


Stay permanently up to date!

The ICM component includes a device for automatic updates which downloads the latest version of the software available on the server as soon as you switch it on (options available with CUBE CONNECT & CUBE INTERACTIVE)
 

 



 
 

 

This can be particularly useful in the event of user error. We can, for example, carry out remote corrective operations under your supervision to instantly change the configurations of all KEOPS EXPO terminals in use.

This saves you a lot of time and money.
 
 

REMOTE MAINTENANCE


Be assited – even on stage!

Thanks to the secure internet connection provided, we can connect remotely to all KEOPS electronic equipment and assist you in real time during maintenance operations by confirming your diagnostics (options available on CUBE CONNECT & CUBE INTERACTIVE).